I find it absolutely disgusting that virgin media, takeover, NTL world, and then when you close your account with Virgin they literally don’t allow you after so many days to access and log into your email account online with your password. This started happening a few weeks ago. Similar to alot of previous posts I have seen, my old ntlworld email account has been hacked. co. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. ntlworld. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. To delete all the messages in a Deleted items. Email address. If you are still a customer then call Tech Support and they will help you get access to your email account. How to Set Up Ntlworld. virginmedia. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. So that part should now say something like " youremailaddy@ntlworld. During all that time he read/wrote emails on his mobile telephon. Browse Virgin Media Virgin Media Community. . I truly appreciate your time and help, I know you could be doing other things in retirement than helping others here, so thank you again. net. Help > Create new Email address >. Email address. Incoming Server: pop. Please look out for the PM. As of Thursday I haven't been able to access my NTL email through Outlook. You will need to change your sign in email address to a non Virgin Media email address. com email altogether (its getting a lot of spam an I dont use it for anything. Majorly. com e mail address. ntlworld. 2) If that is unsuccessful then you could try the "Forgot your password" option. Password Show. However, VM continues to support the existing email accounts of VM broadband customers. To do that sign into the My Virgin Media account that you used to change the password. I've checked 'Sync' and on my mobile for the ntl account and. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Enter your ntlworld email address in the box provided ( firstname. ntlworld. Issue is now sorted. While the majority of customers have been virgin. - i dont need to do this. on 12-01-2023 17:29. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Hi, I have an issue accessing my secondary email account ending virginmedia. I believe that she needs a new/valid password linked to her ntlworld email address so. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. Virgin Media. it requires I login with the main ntlworld address i used to setup the other emails many years ago. CoenobySo, the issues are. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. it asked me to sign in again the other day and now i cant get back onto it. com email address using that email address any more, even though it has it's own separate account number. Having read a few posts. com or blueyonder" etc. I'm not massively technical so I am stumped on this. We think there may be a problem with the email address you’re using. That is in the format video-post-mossy-sharpEmail; Unable to sign into ntlworld account; Options. com. If the issue still persist we suggest you to create a new user account and check: Refer to the steps below to create a new User Account: Go to Settings. e. Forum Member. Virgin Media is having issues with its email service, with thousands of customers unable to access their accounts. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Step 4: On the next screen, select IMAP. Forum Member. not my email account password. My partner uses an ntlworld email address which has worked correctly for years on her iphone. At 11am today, my email account suddenly locked me out. Forgotten your login details? Keep me signed in. Mark as New;. com email address. Your username is usually "John Smith" rather than "johnsmith@ntlworld. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. Maxatoria Posts: 17,980. com and password? So basically ALL three emails passwords can be used to log into my Virgin Mail 'control page', where i added to two extra email accounts and the 2 work, one does not?. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Logged out of ntlworld accont. When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp. Sign in to My Virgin Media using your current details. com mailbox is if you were able to log into the ntlworld mailbox and establish a forwarding to the Outlook. 0 Kudos Reply. Then click on the " Account settings " tab and then the " Account details " tab. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. BT ID or Email address. on 28-04-2023 19:30. com email account in Email 3 weeks ago; Secondary a/c holder cannot access ntlworld mailbox in Email 3 weeks ago; Setting up email again after compromised account in Email 19-10-2023; Just updated my VM email log in details & now logging in via secondary email. @blueyonder. Everytime I try and sign into my account (Cust for over 25 years), it says please enter a valid email address. At that time they said existing email accounts would continue to be supported by them. Step 1: Click on the File tab in the upper-left corner of the Outlook window. com, SSL ticked and login. BT. . . QuickStart, set up and connections. Using “other” in the mail wizard, After adding your name, email, password and description, it pops up saying No password provided for “ntlworld” (taken from description. Devin " I log into the rental property Virgin account using the @ntlworld. Also, just to note. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. I had access to it on my phone via generating an - 5432083. Hope someone can help, and I'm on the Vodafone network. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. com. I have attempted to speak to an agent via chat and gotten no. Ensure that the Email username is your full NTLWorld email address ; Select Log on using clear text authentication ; Select My server. However, I deleted all my e-mails. So I've fallen foul of the recent security changes and accessing my old NTLWorld email. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). When you reset a VM email password that password now only allows you to access the relevant Webmail account. It's my main communication stream. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. virginmedia. Get the latest on customer exclusives and sort out admin with ease. They aren't. I could access this account a couple of weeks ago. Contacted Virgin by phone and got it unblocked. Select Trust this browser. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. We would like to show you a description here but the site won’t allow us. mail2web. Click the Add button, and select the mail option. If this is your ISP or your e-mail provider you would not be asked to do this (unless they made some sort of change - so you need to contact them safely to see what is happening). Options. Just updated my VM email log in details & now logging in via secondary email. The advice I offer is my own and does not represent Samsung’s position. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. The person who has accessed my account. 30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in, it comes back asking me for my password again. That email account doesn't seem to exist anymore. " - using pop3. Is there an issue with the ntlworld imap servers with authentication, my email hasn't worked since 11. . It doesn't show when I login using my primary - 5322170. Virgin Media; My Virgin Media; Shop;. Enter the password for your Apple account and then select the arrow. That will still take you to. After that enter the credential ( Email Address and Password), IMAP Host, Port Number. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. com e mail address. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. if you have set the mail app password you must have specified a non VM email address as the VM username. I can log into webmail and can send and receive but can't connect from Outlook, iphone mail or any other remote devices. ntlworld email/password, i need to log back out and lock in with the xxx. Logged on to Virgin Media and couldn't change my password as my email address was "not. I just want the email address deleted. com. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. To confirm, can you log into your secondary email account? ^Martin. uk" and the account was blocked while I was sending them). Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Randomly it's not receiving any emails. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. What’s. Enter the Ntlworld. The VM Forum Team should be able to assist with getting it fully deleted when they reach this thread. It's absolutely free. I haven't yet had the opportunity to progress any further at the moment as both me and my wife have been smitten with the dreaded Covid virus, my wife has also been in hospital with diabitis, the kitchen freezer baled out (we have just bought a replacement) and, to cap it. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. Dad has no idea what his password is!On the View tab, select View settings. Select required folder from the left side of the software panel. Reply. However, I was wondering if there was ANY possibility I could get a password reset on the old account, so I could potentially use that to log into Gmailify or another. Is there a way of getting a notification sound when an e mail arrives in the inbox. Enter the password to your ntlworld. Just updated my VM email log in details & now logging in via secondary email. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. When I put in my password it tells me either the email address or password are wrong. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming. com) email servers you should update the server settings to use the virginmedia. I just want the email address deleted. Virgin Media. com account has suddenly stopped working. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Networking and WiFi. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to. The route to App Specific passwords is now. Sign in. For sometime now, VM have been. Completing the steps there, you'll be sent a link to change to a new password. I'm a Very Insightful Person. This will be the address that VM will send the Verification code to reset your Ntlworld account. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. Blue Yonder Users: Open your 'Gourmet Society' email. Hi, just setting up new phone and can't remember my ntlworld email password. All Rights ReservedReset your password. So I can have a look into this for you, I will be private messaging you. I have tried adding it to outlook and it just shows a blank page. Follow the step-by-step guide to take backup of Ntlworld webmail account. Since 5th Aug, the body of my ntlworld. Fast forward to today, we rang VM and got the password changed, can log in fine to the website and even webmail, but I'm struggling to. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. Did the. If prompted, enter your password for the account and select Done. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. iphone (iOS 16. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. Login into your Virgin Mobile account and unleash your mobile’s full potential. Enter your full email address again in the "Username" field. _____ Graham. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Enter your full ntlworld. Whether that may be due to hacking, incompetent management or equipment failure, the result is the same. BT ID or Email address. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. Ari - Forum. com Outgoing Server: smtp. System Posts: 2,096,970. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . Incoming and outgoing servers have changed to virgin and look correct. I was using it at the time. com account JA: Are you logged into your email account on any other devices? Customer: Yes JA: Do you have security questions or a phone number on file to help reset your password? Customer: Yes JA: Anything else you want the Email Expert to know before I connect you? Customer: NoSecondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Select Accounts > Email accounts. When i try and use my iPhone to access virgin mail, via web mail, it gives a pop up , do you wish to download appsuite. . Password: Password. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. I have changed the passwords and email addresses for most of accounts associated with this email but I can't access the email itself because the password has been changed and the forget password option doesn't work for ntlworld addresses. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. Ntlworld e-mail account. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. Then click on the " Account settings " tab and then the " Account details " tab. in Email a. Since 19 June 2023 now 21 June 2023 my username@ntlworld. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. ). Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page;. in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. Forum Team. Select the one you need to delete and click on “View/change” on the right hand side. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. I have had a look on the forum and can see that he needs to login to the virginmedia webmail and generate a new App password to. Have now resolved the problem. com emails. The only way it would go to the Outlook. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. Log in to your Virgin Media Business Mobile Account. Thank you for reaching out. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. BT. Send test e-mail message: Cannot send the message. com email address in the window that opens, and click on the “Next” button. Forum Team. SpeedI’m having exactly the same trouble, spent hours on the phone trying to get it sorted, just keeps saying password wrong even though your customer service team have apparently changed the password for me, stopped working on iPhone,iPad and my work android phone. com secondary email, Thanks for coming back and confirming that. Source. If you are facing the Virgin Media email not working error, you can try a couple of fixes, and here are a couple of them!Despite having a previous (recent) email saying I needed to set an app password for this email account to access it. “No password provided for Ntlworld” go to nail settings and enter a PW. Log in to your Virgin Media Business Mobile Account. It's absolutely free. Options. They’re all using the same. Choose Accounts and then select Other User Accounts towards the left. Sign into the account here:. Locked ntlworld email address in Email Saturday; Mailbox Unavailable in Email Thursday; Locked out of my ntlworld account AGAIN! in Email Wednesday; Locked out of ntlworld email - help needed ! in Email Tuesday; Can some kind person please allow me into my ntlworld email account. This is proving to be impossible - I can't even received my ntlworld emails on outlook. com in Email Friday; Transfer email address in Email Thursday; Email, passwords, accounts, and non-virgin email addresses in Email Thursday; Deleted ntlworld email account still live in Email Thursdayntlworld email Webspace, E-Mail & Browsing Issues. Options. Enter the incoming server name imap. You need to provide an email to help you manage your account online. Try. By making your old Ntlworld address your main email account going forward you are effectively locking yourself into sticking with VM as your broadband provider in the future. co. In the “Check mail from other accounts” section, click “Add a mail account”. I no longer seem to be able to log into my VM account, but that is to be expected. virginmedia. We are very sorry to hear you are experiencing issues accessing your email account, we will do all we can to help. com. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. Three accounts all using the @ntlworld . Virgin media do not operate in my area so I am no longer a customer. com, @blueyonder. This suggests to me that the recognition of the email address is the issue. Yes, the warning message can be confusing. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Virgin Media. When selecting the forgotten password link it doesn't recognise my email, and when selecting forgotten email its asking me for an account number. Hi KFo, thanks for the message and welcome to the forums. This may be someone else trying to break into your accounts. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . NTLWORLD. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. Outlook keeps asking me to log onto "pop. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. If you want to know more, the updated sections are 6. Help > Create new Email address >. Step-1: Download and run the software in your operating system. I spent the morning trying to set up an older relative's new iPad. I went through steps 1 and 2 on this page, but when I select the link in step 3 it sends me back to the webpage "You Virgin. I'm very sorry for the issues you've been having with your email address. com -u username:password. Sorry. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. That will take you to the relevant "My Virgin Media" account for that email address. Devin. Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. I keep - 5370597. Some very wise words there Coenoby, and food for thought about a fresh start when migrating away from my @ntlworld. com -u username:password. How can I sort thi. @ntlworld. Forward emails to Gmail. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. Options. in. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. The company says that server connection issues following the upgrade mean that some customers who use an email programme, such. com automatically for you. I type in the username and password but this request just keeps coming back. I've searched the forum but unfortunately haven't been able to find the answer. @claresteve2. For fraudulent e-mails, forward to phishing@virginmedia. We normally access our emails via Windows Live Mail but have also. I am redirected to another page. gov. Please enter the email address you use to sign in to your My Virgin Media account. in Email an hour ago; Need to choose 3rd party email address to login in Email 8 hours ago; ntlworld. 0 Kudos. Access your bills, diagnose faults and manage your package. VM have changed the way you reset the password on secondary accounts. Just so some may see this, it seems mine works better for my second account if I log in from mail. Since 16th June email dried up, nothing since. I'd recommend holding off resetting until they can sort the problem. " - using pop3. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. When I try to log in it comes back with unable to authorise change password, tried that same result. If you normally access the account via an email app or client you will need to update the app or client email settings to use the new. The moderators will remove the. I have Gmail too but I don't use it much. Each email address now has its own My VM account Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). No need to register! Your Email Address: Password : Webmail Advanced Login Secure Login Webmail Check your POP/IMAP email on the web. When the account is up and running after downloading all your folders, you can right-click on the POP3 account name in. So I followed the instructions after logging into my virgin media account -> Account Settings -> Virgin Media Mail Settings -> Generate New App Password. i just want to access my original ntlworld email account via outlook. Office 365 is now asking her for a subscription and has locked her out until she pays. Thanks. I have the same problem with a blueyonder email address that has been changed today to a gmail acct, as per instructions from Virgin Media. @blueyonder. com, I'm signed in ok and according to my profile my email address is. Can you please confirm when the email account was last accessed and if you have an active Virgin Media. In the next step, select the "Import emails from my other account (POP3)" option and click "Next". com My ntlworld. that is skyHi. QuickStart, set up and connections.